Customer Satisfaction Agent

JOB OPPORTUNITY – CUSTOMER SATISFACTION AGENT

Honda Lallier Montreal

Honda Lallier Montreal is looking for a Customer Satisfaction Agent to join its after-sales service team. If you are passionate about customer service and enjoy working in a fast-paced environment, this opportunity is for you!

Main Responsibilities

Ensure an exceptional customer experience throughout the service process.
Greet customers and ensure their satisfaction after repairs.
Prepare and assist with vehicle delivery once work is completed.
Answer incoming calls and provide necessary information.
Support the service team with various administrative and operational tasks.
Collaborate with technical advisors to ensure efficient case management.
Contribute to maintaining a professional, courteous, and customer-focused environment.

Ideal Candidate Profile

Excellent communication and customer service skills.
Positive attitude, strong organizational skills, and autonomy.
Ability to multitask.

Customer service experience (an asset).

Valid driver's license.

What We Offer

A competitive salary.
A stimulating work environment within a dynamic team.
A company recognized for its professionalism and quality of service.
Training and support provided.
Opportunities for advancement.